Is Employee Engagement Achievable?

Having employees report to work every day does not necessarily imply that an organization has engaged workforce. The work place is evolving and people who are involved in engaging employees are expected to evolve as well. It is no longer business as usual in the workplace. The trend has long changed, it is more of a “win win” situation between employees and employers.

The responsibilities of organization’s stakeholders especially line managers or supervisors cannot be overemphasized, in understanding their workers’ individual differences and mapping out ways to effectively engage their skills and personalities towards achieving organizational goals. While it is important to effectively engage employees in achieving organizational goals, disgruntled and unhappy set of employees will most likely be difficult to be successfully engaged.

There is need to strike a balance between what the organization desires from her workforce (Engaged Employees) and what the employees also want in return (happiness or job satisfaction), it is therefore the responsibility of the supervisors to adequately recognize and reward excellent work and create a conducive atmosphere for the workers. Employee recognition does not have to come only during appraisals which is usually timed, it is better to celebrate employees achievement as soon as it is noticed, prolonging recognition might not yield the expected result.

Organizations that desire good results from their workforce must cultivate the habit of training their employees, encourage and recognize self-development. The training should be geared towards organizational needs as well as individual needs. Focusing on training that will only lead to improved productivity without impacting on the individual employee could be detrimental to the organization. The 21st century employee does not just opt for any kind of job but jobs that are self-fulfilling with an avenue to learn, improve oneself and mentally challenging.

Most high flyers in organizations desire challenges and if such group of workers do not have such work environment there is absolutely no way they can be engaged. Organizations should constantly pay attention to their workforce expectations. This can be done through the use of anonymous surveys since they encourage sincere and insightful feedback.

When organizations seem to have harnessed all aspects of engaging employees and the expected results are still not achieved, the organizational leadership styles should be examined. There are various leadership styles that can be harnessed with regards to the group of individuals under ones control. No two individual possess the same characteristics, and therefore a blend of leadership styles might be effective in bringing out the best within ones team. Research conducted by Dr. Brad Shuck, on engagement psychology shows that employees who work with compassionate leaders are usually more engaged.

In my own opinion, I think it is safe to say employee engagement is achievable only when the right strategies are put in place, some of the highlighted strategies might be worth a try.

Thank you....

Stella Harachi Jelugbo
Human Resource Professional
MA HRM, ACIPD, ACIPM.





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